FAQS

Most frequent questions and answers

A: We usually accept payment by T/T, L/C or Western Union.

A: You have four ways to contact us to make the order: by e-mail, by Skype, by phone and by Whatsapp.

A: We can send you samples. But we’ll charge according to the actual situation, If you place an order next time, we can subsidize part of the sample cost.

A: We are factory & trade integrated company. We have more than 10 years experience in ebike area.

A: Our trade term is EXW,FOB,CFR and ClF. Payment term is 30% deposit by T/T before mass production, and pay the balance before delivery.

A: Yes, we can. But customer should send us drawing to check first, then we talk in details. if we can’t make it, we will inform customer.

A: We located in Changzhou, Jiangsu, China. Warmly welcome to visit us!

A: Our delivery port is Shanghai port in China. The specific transportation time depends on the quantity and country of transportation.

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